Klarna FAQs

How Klarna Works

Klarna is an installment payment platform that allows you to pay for your Street Style Zone purchase over time in four easy, interest-free installments. Simply use a credit or debit card to make payments every two weeks.

To use Klarna, just select it at checkout and enjoy a flexible, hassle-free shopping experience!

What is Klarna?

Klarna is a secure, flexible payment solution that allows you to shop now and pay over time, making your purchases smooth and convenient.

What is Pay in 4, and How Does it Work?

With Pay in 4, you can split your purchase into four equal, interest-free payments made every two weeks. When you choose Klarna at checkout, your first payment will be charged when your order ships, and the remaining payments will be automatically deducted every two weeks thereafter.

Who Can Use Klarna?

To use Klarna, you need to:

Be at least 18 years old
Have a valid card or bank account
Be able to receive verification codes via text
Maintain a positive credit history

What Payment Methods Are Accepted?

Klarna accepts most major debit and credit cards (Visa, Mastercard, Discover, American Express) and ACH payments from checking accounts. Please note that prepaid cards are not accepted.

Where is Klarna’s Pay in 4 Available?

Klarna’s Pay in 4 option is available in select regions. Please check Klarna’s availability in your area.

Do I Need to Pay for Items if There’s an Issue with My Order?

No, if there’s a problem with your order (e.g., incorrect, faulty, or broken items), please contact Street Style Zone to report the issue. Then, pause your payments with Klarna by:

Opening the Klarna app and selecting the order
Choosing Report a Problem to pause your payment plan until the issue is resolved.

How Do Returns Work with Klarna?

Follow Street Style Zone’s return instructions. Then, notify Klarna about the return by:

Going to the Orders section in the Klarna app
Selecting Report Return on the items you sent back

If you return more items later, let Street Style Zone know so that your order can be updated.

How Do I Know if Klarna Received My Payment?

Klarna will send an email confirmation for each payment. You can also check payment status via Klarna’s customer service, available 24/7.

Can I Pay Early?

Yes, you can make early payments through the Klarna app. Go to the Purchases tab, select Payment Options, and choose to pay the next installment or the full balance.

What Happens if I Miss a Payment?

If a payment attempt is unsuccessful, Klarna will notify you and retry. If they cannot collect the payment, it will be added to your next payment, along with a late fee of up to $7. Late fees will not exceed 25% of your order total, and Klarna payment plans do not impact your credit score.

For further details or assistance, contact Klarna support directly or visit their app.

Eröffnung in Kürze